Consulting Services

In-Person Packages

Let’s work together in person, so we can provide individualized recommendations and plans to get your business on the right path!

YOU COME TO US!

WORKSHOP

1 Day Dog Handling Workshop at Our Facility in Buffalo, NY. You Will Work Alongside our Team in our 18,000 sq. ft. campus, Which Sees 150-200 Dogs Per Day, and Employs 50 Team Members.
You Will Learn How to Better Manage Your Groups, Creating a Quiet, Safe, and Fun Environment for Both Dogs AND Staff. Shadow Our Enrichment Daycare Facility, Group Daycare Facility, Management Team, or Any Other Department You’d Like to Experience!
Included Leadership Dinner with us at an Upscale Restaurant. Discuss All Things Pet-Facility and Business Management.

WE COME TO YOU!

ON-SITE CONSULTING PACKAGE

Full Business Assessment and Analysis
Two Day, On-Site Consulting and Coaching
Areas of Focus Range from Dog Handling, Financials, Staff Management, Processes & Procedures, Etc.
30 Days of Continued Coaching Via Phone, Text, or Email to Achieve Results
Includes All Systems & Documents You May Need
Includes Online Staff Survey to Obtain Information / Make Recommendations.

WE COME TO YOU!

6 MONTH PREMIUM CONSULTING PACKAGE

Full Business Assessment / Analysis
Develop 6-Month Plan of Action to Achieve Results
6 Months of Coaching: 1-2x Monthly, 1 Hour Strategy Calls Via Phone or Facetime
2-Day, On-Site Visit to Assist with Recommendations and Implementation
Unlimited Support Via Text, Phone, or Email for 6 Months
Includes All Systems & Documents You May Need
Includes Online Staff Survey to Obtain Information / Make Recommendations
Exclusivity– You Will Be Our Only Premium Consulting Client In Your Immediate Area for 18 Months
FREE Dog Handling Workshop & Leadership Dinner At Our Facility For Up To 4 Staff Members

Virtual / Remote Packages

Allow our team to provide individualized recommendations via zoom and other digital communication tools to get your business on the right path!

VIRTUAL

Single Strategy Call

One Hour Phone or Zoom Call
Address Questions, Strategize, Offer Solutions
Crisis Management and Critical Communications Help

VIRTUAL

30 DAY BUSINESS BOOST

Weekly 1 Hour Strategy Calls, for 4 Consecutive Weeks
Perfect for a start-up, or existing business feeling stuck and needing a fresh strategy.
Includes All Systems & Documents You May Need
Unlimited Support via Text, Email, or Phone for 30 days.

VIRTUAL

Coaching Membership

Monthly Strategy Zoom Call with a PackPro Coach, to help you achieve your dog handling, staff training, leadership, and overall facility management goals.
Unlimited Support throughout the month via phone, email, or text.
Includes All Systems & Documents You May Need

Grooming Consulting Packages

Our Expert Grooming Consultant & Certified Master Groomer Tari Fitzwater brings 40+ years of experience in professional grooming, salon management, and more. Specializing in Pet Resorts who offer grooming as an auxiliary service to Boarding & Daycare, Tari will help you create a more cohesive, efficient, and profitable salon while reducing the headaches & challenges that many salon owners face.

WE COME TO YOU!

On-Site Grooming Consulting

Three Day On-Site Visit To Your Salon
Expert Guidance and Coaching For Grooming Staff & Management
Technique, Efficiencies, Salon Layout & Processes, Pricing, and More
Introductory Call to Review Your Goals & Objectives
60 Days of Follow-up Support for Grooming Staff & Managers

VIRTUAL

Single Grooming Strategy Call

One Hour Phone or Zoom Call
Address Questions, Strategize, Offer Solutions
Crisis Management & Critical Communications Help

VIRTUAL

Grooming Coaching Membership

Monthly Strategy Zoom Call with your PackPro Coach, to help you achieve your grooming goals.
Unlimited Support throughout the month via phone, email, or text.
All Systems & Documents included

* WHAT ARE SYSTEMS & DOCUMENTS?: When a package references “systems & documents”, it’s referring to items that we will deliver to you to help you implement your changes. These items may include documents, procedures, and policy manuals/handbooks and the “how-to” of what we actually use in our own business. Example: If we are working on your company culture and recommend an employee advancement program, we will share all of our paperwork and systems on that topic with you. If we’re working on staff training programs, we will give you all of our documentation, processes, and onboarding systems. If we’re working on policy manuals and employee handbooks, we share and provide ours as a template. If we’re working on how to implement daily task lists and accountability, you get our entire system of how we do things. These are a huge help with businesses who need that guide to help them get started.

Below are just a few of the areas we will help you transform:

PROCESSES AND PROCEDURES. Staff training programs, employee handbooks, and more. Often pushed to the wayside, these components are critical for long term success. Let us help you get your thoughts on paper and set clear expectations, so that you can hold your team accountable.

CULTURE DEVELOPMENT. Your company culture exists regardless of whether or not you choose to focus on it. With our help, you can cultivate your business into a place people (including you!) WANT to come to work!

DOG DAYCARE MANAGEMENT. Does managing your dogs seem overly difficult? Are injuries frequent? Our proven methods for managing group play will keep your dogs safe and happy, while making your life easier!

OUTSTANDING CUSTOMER SERVICE. Quality customer service is the fastest way to earn a referral. It’s also the fastest way to lose a client. Let us evaluate your current customer’s perspective, and help you redefine what it means to serve your customer.

OPERATIONS. We will assess your biggest problem areas, and work quickly to develop solutions. Let our experience maximize your efficiency, and help you work smarter, not harder.

BUSINESS OWNER EMPOWERMENT. Leading your team with purpose and communicating effectively is paramount to your success. We will show you how.