Our Leadership & Team Management course is designed to transform shift leaders, supervisors, and managers into confident, capable leaders who elevate your entire facility. Beginning with Every Employee a Leader, we discuss the importance of leadership qualities and effective communication at work across ALL levels. Next, in Leadership 101, participants gain a clear understanding of what it truly means to lead, developing the traits and skills that set strong leaders apart. Building on this foundation, Leadership 201 & 301 take leadership to the next level by applying these concepts in real-world scenarios. From enhancing emotional intelligence and communication, to reducing drama and improving company culture, to driving workplace change and inspiring teams, this course equips managers with the tools they need to lead with integrity, adaptability, and purpose.
This course was created and taught by the late Phillip Paris, a respected voice in leadership development whose work has guided countless professionals across industries, and specifically the pet care field. Phillip’s lessons are practical, insightful, and rooted in years of real-world experience. Though he has since passed, his knowledge continues to influence and inspire. We are honored to integrate his courses into PackPro, preserving his expertise so that pet care leaders can continue to learn directly from him for years to come.
