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Group Management (New Version)

Welcome to Pack Pro’s Group Management course. This course will teach you everything you need to know to create a safe, healthy and happy dog daycare environment from your staff to your dogs! Information provided in PackPro courses is for informational purposes only. Results may vary based on your facility’s layout, management, and staffing structure. …

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Canine Health, First Aid & CPR

Information provided in PackPro courses is for informational purposes only. Results may vary based on your facility’s layout, management, and staffing structure. Always consult your facility manager for specific guidance and questions regarding your operations.

New Dog Evaluation

Information provided in PackPro courses is for informational purposes only. Results may vary based on your facility’s layout, management, and staffing structure. Always consult your facility manager for specific guidance and questions regarding your operations.

Dog Body Language

Information provided in PackPro courses is for informational purposes only. Results may vary based on your facility’s layout, management, and staffing structure. Always consult your facility manager for specific guidance and questions regarding your operations.

Customer Service Basics

Introduction: Greeting Clients – Why & How Small Talk – Why & How Efficiency in Communication Pick-up / Drop-off Do’s & Don’ts Handling Behavior Inquiries from Clients – “I’m not a manager, and I didn’t work with the dog. What do I say?” Departure Salutations – Why & How Importance of Positive Energy in Customer …

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